The city of Watertown seeks qualified applicants for Public Safety Dispatcher to process emergency calls for assistance in an expeditious and accurate manner. Answer emergency E-911 and non-emergency calls for service; dispatch police, fire or emergency medical personnel to proper locations; dispatch mutual aid; provide information to responding units; continuously update and maintain police and fire calls for service records. Perform registration, license and warrant checks.  Monitor multiple-channel radio system, emergency alarms and status displays; maintain communications with fire apparatus on the scene; monitor bank alarms, test fire alarm circuits periodically and burglar alarm systems.

Works under the supervision of the Watertown Police Department.  Must be able to hear well, speak clearly and accurately relay information to public safety personnel. Must be able to manage stressful situations on an ongoing basis and multi-task. Required to work night, weekend and/or holiday schedules.

Required Qualifications

High school diploma (or GED) and experience dealing with and speaking to the public is required. Excellent computer skills are essential. Ability to become certified in Emergency Medical Dispatch (EMD), must obtain E-911 certification and LEAPS/NCIC certification, complete on the job training and basic dispatch training as required by the Municipal Police Training Committee. Dispatching experience and familiarity with Watertown streets a plus.

Salary: $2,030.42 biweekly, plus an excellent benefits package.

TO APPLY: A city of Watertown application form is available at A city application form is required with cover letter and resume, accepted by email: personnel, fax 1-617-923-8195, or at the Personnel Office, 149 Main St., Watertown, MA 02472.

Application Deadline: Open until filled.