Mass Town Careers

Program Manager: Older Adult Programs

Town of Natick

The town of Natick is seeking a Program Manager: Older Adult Programs to join the Council on Aging and Human Services Division at the Natick Community Senior Center. This role is responsible for planning, organizing, coordinating, publicizing and supervising a wide range of programs that meet the needs and interests of residents.

Key Responsibilities

  • Plan, coordinate, and oversee programs in a multipurpose facility.

  • Develop, promote, and evaluate programs in collaboration with department staff.

  • Supervise paid and volunteer program instructors.

  • Manage program budgets, grants, sponsorships, and related resources.

  • Organize and maintain program supplies,  equipment and fitness room.

  • Maintain a process of evaluating performance and effectiveness of programs, events and activities.

  • Manage a computerized database relative to program and facility utilization.

  • Facilitate the development and delivery of the COA print and e-newsletter.

  • Foster a positive, professional team environment and ensure excellent customer service.

Minimum Qualifications

  • Bachelor’s degree in social services, human services, gerontology, health studies, or a related field.

  • At least three years of relevant experience, including two years in a supervisory role of personnel.

  • Current (or ability to obtain within six months) CPR/AED certification.

  • Valid driver’s license and reliable transportation.

Desired Skills and Knowledge

  • Strong background in gerontology and older adult programming.

  • Experience with program planning, budgeting, and evaluation.

  • Knowledge of marketing, public relations, and community outreach.

  • Proficiency with program software or database systems.

  • Excellent communication, leadership, and organizational skills.

Compensation and Benefits

The town of Natick offers a competitive salary and a generous benefits package. This position is classified as Grade 3 on the town’s pay plan, with an anticipated hiring range of $68,000-$75,000 commensurate with education and experience.

A complete job description may be available upon request.