Patron Services Assistant

The West Bridgewater Public Library is seeking a friendly customer service oriented person to work with patrons on the floor and behind the circulation desk. This is a part-time, benefitted position. The ideal candidate will have flexibility, dependability and be patron oriented. This is a 22 hour/week position with Saturdays and some evenings required. This position reports to the Library Director and Library Assistant Director.

  • Performs circulation duties including, but not limited to, checking materials in and out, registering patrons for library cards, answering phone calls and placing holds.
  • Assists patrons with internet use, technology and use of our makerspace.
  • Answers reference questions.
  • Helps patrons find materials they’re looking for.
  • Provides Reader’s Advisory when applicable.
  • Assists with collection maintenance including shelving materials and tidying areas.
  • Acts as Passport Acceptance Agent, processing passport applications.
  • Performs other duties as needed.


  • Bachelor’s degree preferred.
  • Previous library experience preferred.
  • Experience working in a customer service type role.
  • Familiarity with general computer and internet use.
  • Ability to work both independently and as part of a team.

This position is covered by the Employment Policy of the West Bridgewater Public Library and the town of West Bridgewater General Laws.

$21.50 per hour

Applications should be submitted to Linda Torres, Assistant Town Administrator/HR Director either by email to, or by mail to 65 North Main St., West Bridgewater, MA 02379. Applications will be accepted until position is filled, and preference give to those submitted by Oct. 12.