The town of Dedham has an opening for an intelligent and driven IT professional looking for a position to utilize their skills and advanced knowledge. We are looking for a competent Help Desk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.

An excellent Help Desk Technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with a variety of customers.