Job Description
Benefits Assistant — Mayflower Municipal Health Group
Pay: $22.74/hour | Work Location: In-person
Provides administrative support to the Executive Director, Insurance Group Administrator, and Coordinator in administering health, dental, life, and vision insurance programs for 33 member groups.
Key Responsibilities:
- Process enrollment and change forms; verify employee/dependent eligibility, qualifying events, Medicare status, COBRA, and other complex situations.
- Coordinate with municipal member units and insurance carriers to resolve enrollment issues and obtain missing information.
- Maintain accurate enrollment logs, subscriber records, dependent reports, plan/member-unit counts, and employee acknowledgment files.
- Process, reconcile, and track monthly invoices, payments, deposits, and Treasurer reports.
- Distribute insurance rates, benefit comparisons, guidelines, supplies, and wellness materials/prizes.
- Support wellness initiatives, health fairs, meetings, and special projects.
- Perform scanning, filing, data entry, correspondence, mail, telephone, and other general office duties.
- Maintain compliance with MMHG, HIPAA, COBRA, and Massachusetts General Laws.
Qualifications:
Strong organizational, communication, typing, and time-management skills; ability to work independently and confidentially; strong Microsoft Office, Excel, Word, Outlook, Access, PowerPoint, Internet, and online insurance enrollment skills; ability to interpret complex instructions and regulations and troubleshoot insurance issues.
Benefits: Health, dental, life insurance, and paid time off.