HOURS OF WORK: 35 hours per week
SALARY: Non-Union CAF-8 ($1,266.83-$1,398.91) Start Date Estimated for May
BASIC FUNCTION: This position is responsible for providing professional administrative, technical, and customer services involved in managing the city’s benefit programs for all current employees and retirees. This position administers the city’s workers’ compensation, 111F (ILD), and FMLA, working closely with our third party vendor. This position works with the Director of Human Resources on special projects for the office and cross-trains with the H.R. Administrator.
The essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.
- Provides customer service support to staff, retirees, and others interacting with Human Resources. Responds to inquiries; explains benefits programs; provides information about regulations, policies, and procedures; works to resolve problems.
- Prepares and disseminates materials to communicate benefit details, rates, coverage levels, eligibility, and enrollment opportunities; maintains current web and paper resources; explores new benefit offerings; maintains contract and policy documentation.
- Processes benefit enrollments. Receives enrollment actions; completes actions with carriers; advises payroll of deduction changes or adds to appropriate billing records.
- Communicates and coordinates benefit options for on- and off-boarding employees. Provides materials and information; collects benefit and policy acknowledgements; distributes COBRA advisories; ensures all required forms are returned and administrative actions are taken.
- Prepares information needed for employee/retiree life insurance claims.
- Administers Family and Medical Leave Act (FMLA) leave program; provides information and required notices; collects and reviews forms and healthcare provider documents; tracks leave use and status; follows up on outstanding items; communicates approvals/denials to employee and manager; and takes other steps to ensure compliance.
- Performs administrative functions involving confidential and detailed information. Develops administrative processes and procedures; creates and maintains filing systems in compliance with public record and other related laws; prepares, composes, proofreads, processes, tracks, sorts, checks, and enters electronic and paper data, correspondence, and records; processes mail; keeps office orderly and supplied.
- Any other duties as directed by the Director of Human Resources/CSA
MINIMUM QUALIFICATIONS
Any equivalent combination of the below-listed education, training, certification, and experience is qualifying:
- High school diploma or equivalent
- Three to five years of benefits administration, human resources, or other related experience
- Municipal experience a plus.
- Higher education degree in Related Field a plus.
For a full job description visit – www.medfordma.org