The town of Westwood seeks a courteous and responsible Administrative and Communications Coordinator who possesses excellent writing and computer skills, and a commitment to outstanding customer service. In this essential role, the candidate will provide administrative functions to the Town Administrator’s Office, conduct solution-driven research, and manage a wide range of media communications. Some opportunity exists to work remotely.
Responsibilities include: Serves as the point person who provides information about department operations and programs to residents and others; maintains department file systems; responds to concerns/inquiries from employees, officials, or the public; oversees parking violation appeals; composes various communications, reports and documents including the production and distribution of electronic newsletters; compiles the Annual Town Report; creates and publishes a wide range of engaging content across various web pages and social media platforms; works with other departments to plan and implement social media campaigns to promote programs, services and events.
Qualifications: Associate degree required, bachelor’s preferred, and a minimum of two to three years of administrative/customer service experience. The position includes a high degree of public contact requiring excellent customer service and respect for confidentiality; municipal experience preferred. Solid knowledge of computer software and social media platforms and management tools for which training opportunities may be provided. Working knowledge of office administration, financial record keeping and automated office systems and procedures.
Salary and Benefits: Annual range of $56,650 – $72,316. Westwood offers an attractive benefit package.
To view the complete posting and apply, visit: www.westwoodma.gov and click on “Jobs”. Please submit cover letter and resume by March 7.